service_banner

CONSULTING:

1. Please do not hesitate to contact us for any queries by clicking “ASK A QUESTION
2. Our office hours: 8:00am-18:00pm (Beijing Time), due to the time-difference, we may not respond you promptly, but we will contact you in the first time at our office hours.
3. We have customer service departments in China, US, Ireland, France and Hong Kong, You can contact any department whichever is convenience for you.
4. If you would like to make wholesale order, please feel free to contact us.

SHIPPING
1. Items will be dispatched from our warehouse in China within 48 hours after receiving your cleared payment.
2. Please make sure the address and telephone numbers are correct, all informations are very important for the delivery.
3. Once items are shipped, a tracking number will be provided to you.
4. Our shipping from China are multiple ways, delivery time may vary depend on destination, please contact us for more details.
5. Items may be subject to additional charges for customs clearance, please contact your local custom office for further information.

WARRANTY
1. Warranty period: 12 months for main parts, 6 months for accessories.
2. In the case of after warranty period, our maintenance services are always available.

RETURNS
14 days money back guaranteed, item need to be in their original condition and packaging, the buyer is responsible for return shipping cost if the item is in perfect condition.